We sell three types of silk - Mulberry, Tasar and Eri
Every sari in our collection is handpicked. We
traverse the length and breadth of India to connect with Master Weavers and
curate sarees that are traditional yet trendy. We also work closely with our
master weavers and enable them to understand the changing and evolving consumer
preferences. The result is an exclusive range of one-of-a-kind products that
make up our exquisite repository.
All effort has been made to accurately
reproduce sarees in their original grandeur, Spun Gold does not use models, or
studio lights that may change the appearance of the saree. We shoot in the
store in the normal settings that you would experience if you were here.
However, there might be minor variations in
the color of the actual products primarily because of the color variations
between the actual product and that is displayed on the screen due to digital
photography and color settings and capabilities of monitors. We request you to
place an order keeping in mind - this minor variation in color as seen on a
computer screen against the actual color of the saree received.
It's easy. You have the option of entering a
different shipping address. If the product is meant to be a gift, you can also
mention this at the time of payment and include your personalized greeting. We
will ensure that your gift is wrapped, your message added and your gift
delivered with warmth to the recipient.
Exchanges will be accepted only in the case
of manufacturing defect or dispatch of incorrect item. Only regular priced
items may be refunded, unfortunately sale items cannot be refunded.
Your exchange request should be sent by email
to firstname.lastname@example.org within 24 hours of receipt of the package. The product
should then be couriered back to Spun Gold within 7 days of receipt of the
same. Your garment must be in its original unused condition to be exchanged.
The garment should also be sent back in the original packaging with the bills
and tags intact. Saris that have the blouse detached, tassles made, fall
stitched - either by you or by us for you - cannot be exchanged
Return shipment cost will be borne by you. In case you don't find a saree/item of a similar cost - a credit note will be provided, the same shall be valid for 90 days from date of issue. In case you exchange for an item lesser in value than the original selection, then also a credit note for the remaining amount shall be issued. At no point will we return cash.
CoD orders currently available in select cities, pls check before placing order - it is applicable for items below INR 6,000/-. Please note that if the amount is more, you will have to opt for Bank transfer/ CCAvenue.
CoD - is not available for deliveries outside India.
Thank you for your order. We will send you the Bank
transfer details, after which it is recommended that you make the transfer
within the stipulated time communicated to you in the email, based on when you
have ordered. Typically a saree is 'held' until 4pm of the same day.
Please ensure that you comply with this timeline, else the system will cancel your order automatically after the deadline.
Once you choose the products, you will be directed to
the registration and payment page. You can choose to purchase products as a
guest or complete the process of registration (in which case we will capture
all the details you enter and you can simply login with your email ID when you
shop at Spun Gold later). You will then be re-directed to our secure payment
gateway page where you can choose to pay in any mode you wish.
You will receive reward points for registration and every purchase you make on our website.
ship all our products through the Indian Speed Post service or Worldnet, one of
the most reliable parcel services in the country. Shipping timelines vary from product to
product and are mentioned in the individual product pages. As soon as the products are dispatched, we
will send you an email to update you with the respective tracking number so you
are always informed of the status. All Indian Speed Post parcels can be tracked
It’s very important to remove it from the box or a
plastic bag before 3 days. The silk and zari sarees should be wrapped in a
light cotton or muslin cloth. It is advisable to store them in dark and dry
place to avoid the discoloration or fading.
the first three washes, it is recommended that you dry-clean your silk sarees.
In dry-cleaning, fluids are used to remove stains from the fabric. The fluids
contain little or no water and do not penetrate the fibre as water does.
Dry-cleaning is the best way to care for silk, since the solvents used do not
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